Job Type:  Casual (+-12-18 hours per week)

(Pay rate: Hourly rate as proposed by the Health Professionals and Support Services Award)

Body Sense Physiotherapy in Joondalup is currently seeking an intelligent, warm and friendly person to join our team. If you think you fit the following requirements, we look forward to meeting you.

About the Person

We are looking for a person with the following qualities:

• Must have rights to work in WA/Australia;
• Is a team player but can work independently;
• Have a positive attitude, are flexible and approachable;
• Display commitment to continuous quality improvement and professional development;
• Believe in exceptional customer service with empathy and friendliness.
• Excellent attention to detail, ability to multi-task and willingness to learn are a must
• Ability to remain calm and work under pressure when the clinic is very busy.

Selection Criteria

• Admin and Graphic Design qualifications will definitely be a plus;
• At least 1 year experience in both admin/Reception and marketing duties a must. 
• Exceptional communication skills, both verbal and written and excellent customer service, in high English. 
• Highly developed organisational, time management and problem-solving skills;
• Highly developed data entry skills, with high-level attention to detail and accuracy;
• Demonstrated high level knowledge and experience in effective front office requirements and exceptional customer service;
• Ability to use initiative and work as an effective and professional team member;
• Demonstrates high level computer skills, with advanced knowledge in Microsoft Office applications, web-based applications, MAC operating systems, Designing software.
• Understanding of Social Media Platforms, specifically Facebook and LinkedIn.

• Understanding of WordPress for website changes. 
• Experience in preparing and updating marketing tools using Microsoft Office apps, social media, and YouTube.
• Examples of past marketing/designing initiatives to be presented during interview. 

Key Duties:

Reception (1 shift per week – could increase at a later stage):

• Liaise with GP’s and Specialists, fellow staff members, management, patients and their families in a professional, compassionate manner and treating them with high level of customer service
• Making bookings, invoicing, updating of admin systems, assisting patients, following frontdesk procedures. 
• Support the physiotherapists, fellow reception team members and management in a range of admin tasks.

Marketing (1-2 shifts per week):

• Design and creation of social media content;
• Adding content to CMS for web, social media platforms, email templates, and more.
• Plan, Schedule and publish your content across various social media platforms;
• Generate ideas, manage and internal content.
• Provide creative input and recommendations to our management team.
• Graphics, image editing, scaling, cropping, etc.
• Work with the Practice Manager on marketing initiatives.

Work hours: 

• Available to work any workday (Mondays to Fridays and 1 Saturday morning per month)
  • Morning shifts: 7:30am to 13:00pm
  • Afternoon shifts: 13:00 to 19:00pm
  • Saturdays: 8:00am to 12:00pm
• Be available as a relief for when another staff member can’t attend a shift. 

What we offer you:

A flexible, understanding and friendly workplace. We are a small, friendly clinic and understand that things sometimes go haywire, so we’re committed to offering the best work life balance we can to our staff.

For more information or to apply, please send your resume and cover letter to the Practice Manager: 

careers@bodysensephysio.com.au

(Do not call the clinic – Only applications via email or the website will be accepted)

Only short-listed candidates will be contacted regarding the next phase of the selection process. 

Only candidates matching the above criteria will be considered. 

To those applicants not short-listed, we extend our appreciation for your time in applying for this position and wish you all the best in your employment search.

Applications Close: 10 December 2021